Terms and Conditions

Last Updated: 8th Feb 2025

Welcome to CRM Inputs, a service provided by Sellframe Ltd. (“Company,” “we,” “us,” or “our”), registered in Scotland (UK) trading under the name “CRM Inputs.” These Terms of Use (“Terms”) apply to all visitors, website users, Chrome extension users, and anyone who accesses or uses our services (collectively, the “Services”), including our website at https://crminputs.com (“Site”) and any associated software or browser extensions.

By accessing or using our Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, you must not access or use the Services. You must be at least 18 years of age to use our Services.


1. Scope & Acceptance

1.1 Agreement to Terms
By using or accessing our Services in any manner, you signify your acceptance of these Terms. If you do not accept any provision of these Terms, you must not access or use the Services.

1.2 Additional Documents
Your use of our Services is also subject to our Privacy Policy and our Cookie Policy, which explain how we collect, use, and protect your personal data. By using the Services, you also agree to be bound by these policies.

1.3 Modifications
We may amend these Terms from time to time by posting an updated version on our Site. Unless otherwise stated, any changes take effect immediately upon posting. Continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.


2. The Services

2.1 Description
CRM Inputs provides a website, SaaS platform, and browser extensions that allow you to integrate LinkedIn (and potentially other sites) with your CRM to streamline data entry, fetch contact info from third-party data providers (e.g., Apollo.io), and improve sales or marketing workflows.

2.2 No Affiliation with LinkedIn
We are not affiliated, endorsed, or sponsored by LinkedIn or any other third-party platform. Your use of our Services must comply with LinkedIn’s Terms of Service and policies (and any other third-party terms). If LinkedIn or any other platform objects to or restricts your use of our extensions, you agree that you are solely responsible for any consequences, including potential account restrictions.

2.3 Third-Party Integrations
We may provide features or integrations with third-party providers (e.g., CRMs, email marketing tools). These integrations are provided as a convenience and are subject to the terms and conditions of those third parties. We do not guarantee the availability or continued support of any third-party integration. If a third party discontinues or changes its service or APIs, we may suspend or terminate the integration without notice or refund.


3. Account Registration & Eligibility

3.1 Eligibility Requirements
You must be 18 years of age or older to use our Services. By using the Services, you represent that you have the legal capacity to enter into binding contracts and that all information you provide to us is truthful and accurate.

3.2 Account Creation & Security
When you create an account, you agree to:

  • Provide accurate, current information and promptly update it if it changes.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately if you suspect unauthorized use of your account.

You are responsible for all activities that occur under your account, whether or not you authorized them. We reserve the right to suspend or terminate your account if we suspect any fraudulent or unauthorized activity.

3.3 Acceptance of Terms
You acknowledge and agree that these Terms apply whenever you use our Services, whether or not you have clicked “I Agree” or otherwise indicated consent. If you do not wish to be bound, do not use our Services.


4. Acceptable Use

4.1 Prohibited Conduct
You agree NOT to do, or attempt to do, any of the following:

  1. Use the Services in violation of any applicable law, regulation, or third-party terms (e.g., LinkedIn’s User Agreement).
  2. Scrape or extract data from LinkedIn or any other platform in a manner that violates their terms or your agreements with them.
  3. Resell, sublicense, distribute, or provide access to the Services (or any data) to a third party without our prior written consent.
  4. Attempt to probe, scan, or test the vulnerability of any system or network, or breach security or authentication measures without proper authorization.
  5. Engage in any harassing, threatening, abusive, defamatory, obscene, or fraudulent conduct.
  6. Reverse-engineer, decompile, or otherwise attempt to derive the source code of any software used in our Services.
  7. Misuse any data obtained through the Services for spamming, unsolicited marketing, or any activity that violates data protection or anti-spam laws.

4.2 LinkedIn & Third-Party Compliance
You assume all responsibility for ensuring your use of our Services with LinkedIn (and other platforms) is permitted under their terms. We disclaim any liability if your use of CRM Inputs causes your LinkedIn or other accounts to be restricted, suspended, or terminated.

4.3 Violations
If you violate (or we reasonably believe you have violated) this Acceptable Use Policy, we may immediately terminate or suspend your account or access to the Services without prior notice.


5. Plans, Subscriptions & Billing

5.1 Subscription Plans
We offer multiple subscription plans, including:

  • Free Plan: includes limited email finder credits and basic features
  • Standard Plan: Includes higher email finder credits, team features, etc.
  • Pro Plan: Includes higher email finder credits, phone support, dedicated account manager, etc.

(Plan features and prices may be updated periodically; please refer to our website for the current offerings.)

5.2 Billing & Payment

  • Payment Processor: We use Stripe for secure payment processing. By subscribing, you authorize Stripe to charge your selected payment method.
  • Automatic Renewal: Paid subscriptions automatically renew at the end of each billing cycle (monthly or annual), unless you cancel before the next billing date.
  • No Refunds: All fees are non-refundable. If you cancel mid-cycle, you retain access until the end of your current billing period, but you will not receive a refund for any unused portion.
  • Upgrades/Downgrades: You may upgrade or downgrade your plan at any time, but no prorated refund or credit is provided for downgrades. Upgrades may take effect immediately, and you may be billed a prorated amount.
  • Late Payment: If payment is not successfully settled (e.g., card expiration, insufficient funds), we may suspend or terminate your access to the Services, and Stripe or we may impose a late fee.

5.3 Free Plan
Our free plan is offered at our discretion. We reserve the right to modify or discontinue the free plan at any time without liability.


6. User Responsibilities & Data Compliance

6.1 Data Processing & Compliance
If you use our Services to process or transfer personal data (e.g., lead information, LinkedIn profiles, contact details from Apollo.io), you are responsible for ensuring that such activities comply with all applicable data protection, privacy, and anti-spam laws (including GDPR, UK GDPR, CCPA, CAN-SPAM, CASL, etc.).

6.2 Accuracy of Data
We do not guarantee the accuracy, completeness, or reliability of any data you obtain through the Services (including from third parties like Apollo.io). You assume all risk in using such data, and agree to verify or validate any crucial information before relying on it.

6.3 Apollo.io & Other Third-Party Sources
If our Services connect to Apollo.io or other data providers to fetch contact details, you acknowledge that:

  • The third-party data may be incomplete, outdated, or inaccurate.
  • You will abide by any third-party terms (e.g., Apollo.io’s Terms of Service) and will not hold us liable for any issues arising from their data or your use of it.

7. Intellectual Property

7.1 Ownership
All intellectual property rights in and to the Services (including software code, algorithms, designs, trademarks, and content) are owned by or licensed to Sellframe Ltd. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes in accordance with these Terms.

7.2 Restrictions
You may not:

  • Modify, create derivative works of, or resell the Services (or any portion of them).
  • Remove or obscure any proprietary notices.
  • Use our trademarks, logos, or branding without our prior written consent.

7.3 Feedback
If you provide suggestions, feedback, or ideas (“Feedback”) to us, you hereby grant us a perpetual, royalty-free, worldwide license to use and incorporate such Feedback without obligation to you.


8. Disclaimers & Warranties

8.1 As Is, As Available
To the maximum extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

8.2 Data & Integration Disclaimers
We do not warrant:

  • The accuracy, completeness, or validity of any data obtained via the Services (including third-party data).
  • That any integration with LinkedIn, CRMs, or other platforms will remain available or uninterrupted.

8.3 No LinkedIn Endorsement
We expressly disclaim any association, endorsement, or authorization by LinkedIn. Use of our Services does not guarantee compliance with LinkedIn’s terms, nor do we ensure that LinkedIn will not restrict your account for your usage of our Services.

8.4 Jurisdictional Limitations
Some jurisdictions may not allow certain disclaimers of warranties. To the extent such disclaimers are disallowed by applicable law, they shall not apply, and the remainder of these Terms remains in effect.


9. Limitation of Liability

9.1 No Indirect Damages
To the fullest extent permitted by law, in no event shall we (or our officers, directors, employees, or agents) be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from or related to your use of (or inability to use) the Services, even if we have been advised of the possibility of such damages.

9.2 Cap on Liability
Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us, if any, in the twelve (12) months before the event giving rise to liability (or one hundred US dollars ($100), if no payments were made).

9.3 Basis of the Bargain
You agree that the limitations of liability in these Terms are an essential basis of the bargain between the parties and shall apply even if any limited remedy fails its essential purpose.

9.4 No Liability for LinkedIn Actions
We disclaim any liability for your loss of LinkedIn access or account restrictions resulting from your use of our Services. It is your sole responsibility to comply with LinkedIn’s terms.


10. Indemnification

10.1 User Indemnity
You agree to defend, indemnify, and hold us harmless from any claims, actions, damages, or demands (including legal fees) arising out of or related to:

  1. Your breach of these Terms or violation of applicable law.
  2. Your misuse of the Services or any data obtained (including scraping or violating LinkedIn’s TOS).
  3. Your infringement of any third party’s rights (including data subjects’ privacy rights).

10.2 Procedure
We will promptly notify you of any claim subject to indemnification. You will have the right to control the defense and settlement of such claim, provided that any settlement that imposes an obligation on or admits liability by us requires our prior written consent. We may, at our expense, participate in the defense with counsel of our choosing.

10.3 Company Indemnity (IP)
We will defend and indemnify you against any third-party claim asserting that the Service itself (excluding any user-provided data or third-party content) infringes that party’s valid intellectual property rights. This obligation is subject to your prompt notification to us of such claim, our sole control of the defense and settlement, and your cooperation. If a final injunction or court order prevents your use of the Service because of IP infringement, we will, at our option and expense: (a) procure the right to continue using the Service, (b) modify the Service to avoid infringement, or (c) terminate your subscription and refund any prepaid fees for the remaining subscription term.


11. Term & Termination

11.1 Term
These Terms remain in effect so long as you use or access the Services. Subscription plans renew monthly or annually unless canceled or terminated as described above.

11.2 Termination by User
You may terminate your subscription at any time via your account settings or by contacting us. Termination is effective at the end of the current billing cycle, with no refunds for the unused portion of the subscription.

11.3 Termination by Company
We may immediately suspend or terminate your access, without notice or liability, if we determine that you have violated these Terms, failed to pay fees when due, or engaged in misconduct that might damage our reputation or user community.

11.4 Effect of Termination
Upon termination, your right to use the Services will cease, and we may delete or disable access to your account data. Sections relating to liability, disclaimers, indemnification, and any other provisions that by their nature should survive will survive termination.


12. Governing Law & Dispute Resolution

12.1 Governing Law
These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Scotland (UK), without regard to conflict-of-law principles.

12.2 Jurisdiction
The courts of Scotland shall have exclusive jurisdiction to settle any dispute, controversy, or claim arising out of or relating to these Terms, unless otherwise required by mandatory consumer protection law in your jurisdiction.

12.3 Arbitration
At our option, we may elect to resolve any dispute by binding arbitration if permitted under applicable law. If so, we will provide notice, and you consent to submit to such arbitration in good faith. Nothing in this section precludes either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.


13. Additional Provisions

13.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated, constitute the entire agreement between you and Sellframe Ltd. regarding the Services. They supersede any prior or contemporaneous agreements, communications, or understandings.

13.2 Severability
If any provision of these Terms is found invalid or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it enforceable, and the remainder of the Terms shall remain in full force and effect.

13.3 No Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

13.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer these Terms in connection with a merger, acquisition, or sale of assets.

13.5 Force Majeure
We will not be liable for any delay or failure in performance due to events beyond our reasonable control, such as natural disasters, strikes, supply shortages, or government actions.

13.6 Contact Information
If you have any questions about these Terms, please contact us at:
Sellframe Ltd. (trading as “CRM Inputs”)
14 Avonside Grove, Hamilton, UK, ML3 7DL
Email: [email protected]


Thank you for using CRM Inputs!
By continuing to access or use our Services, you acknowledge that you have read, understood, and agree to abide by these Terms of Use.