Terms and Conditions

Last Updated: 10th Feb 2025

Welcome to CRM Inputs, a service provided by Sellframe Ltd. (“Company,” “we,” “us,” or “our”), registered in Scotland (UK) trading under the name “CRM Inputs.” These Terms of Use (“Terms”) apply to all visitors, website users, Chrome extension users, and anyone who accesses or uses our services (collectively, the “Services”), including our website at https://crminputs.com (“Site”) and any associated software or browser extensions.

By accessing or using our Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, you must not access or use the Services. You must be at least 18 years of age to use our Services.

1. Scope & Acceptance

1.1 Agreement to Terms
By using or accessing our Services in any manner, you signify your acceptance of these Terms. If you do not accept any provision of these Terms, you must not access or use the Services.

1.2 Additional Documents
Your use of our Services is also subject to our Privacy Policy and our Cookie Policy, which explain how we collect, use, and protect your personal data. By using the Services, you also agree to be bound by these policies.

1.3 Modifications
We may amend these Terms from time to time by posting an updated version on our Site. Unless otherwise stated, any changes take effect immediately upon posting. Continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.

2. The Services

2.1 Description
CRM Inputs provides a website, SaaS platform, and browser extensions that allow you to integrate LinkedIn and XING with your CRM to streamline data entry, fetch contact info from third-party data providers (e.g., Apollo.io), and improve your sales or marketing workflows.

2.2 No Affiliation with LinkedIn
We are not affiliated, endorsed, or sponsored by LinkedIn or any other third-party platform. You acknowledge that CRM Inputs is an independent service and that any data retrieved or processed through our Services is done at your own risk. You are solely responsible for ensuring that your use of our Services complies with LinkedIn’s Terms of Service and policies. In particular, any use of our Services that involves scraping, extracting, or automating interactions with LinkedIn is solely at your risk, and we expressly disclaim any liability for any account restrictions, suspensions, or bans imposed by LinkedIn as a result of your actions.

2.3 Third-Party Integrations
We may provide features or integrations with third-party providers (e.g., CRMs, email marketing tools). These integrations are provided as a convenience and are subject to the terms and conditions of those third parties. We do not guarantee the availability or continued support of any third-party integration. If a third party discontinues or changes its service or APIs, we may suspend or terminate the integration without notice or refund.

3. Account Registration & Eligibility

3.1 Eligibility Requirements
You must be 18 years of age or older to use our Services. By using the Services, you represent that you have the legal capacity to enter into binding contracts and that all information you provide to us is truthful and accurate.

3.2 Account Creation & Security
When you create an account, you agree to:

  • Provide accurate, current information and promptly update it if it changes.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately if you suspect unauthorized use of your account.

You are responsible for all activities that occur under your account, whether or not you authorized them. We reserve the right to suspend or terminate your account if we suspect any fraudulent or unauthorized activity.

3.3 Acceptance of Terms
You acknowledge and agree that these Terms apply whenever you use our Services, whether or not you have explicitly clicked “I Agree.” If you do not wish to be bound, do not use our Services.

4. Acceptable Use

4.1 Prohibited Conduct
You agree NOT to do, or attempt to do, any of the following:

  1. Use the Services in violation of any applicable law, regulation, or third-party terms (e.g., LinkedIn’s User Agreement).
  2. Scrape, extract, or collect data from LinkedIn or any other platform in a manner that violates their terms or any contractual agreements you have with them.
  3. Resell, sublicense, distribute, or otherwise provide access to the Services (or any data) to a third party without our prior written consent.
  4. Attempt to probe, scan, or test the vulnerability of any system or network, or breach security or authentication measures without proper authorization.
  5. Engage in any harassing, threatening, abusive, defamatory, obscene, or fraudulent conduct.
  6. Reverse-engineer, decompile, or otherwise attempt to derive the source code of any software used in our Services.
  7. Misuse any data obtained through the Services for spamming, unsolicited marketing, or any activity that violates data protection or anti-spam laws.

4.2 LinkedIn & Third-Party Compliance
You are solely responsible for ensuring that your use of our Services in conjunction with LinkedIn or any other platform complies with that platform’s terms of service. We expressly disclaim any liability if your use of CRM Inputs causes your LinkedIn or other accounts to be restricted, suspended, or terminated. By using our Services, you confirm that you have obtained all necessary authorizations from LinkedIn or any other third party before engaging in any activities that involve data extraction or integration.

4.3 Consequences of Violations
If you violate (or we reasonably believe you have violated) any of the provisions in this section, we may immediately suspend or terminate your account or access to the Services without prior notice, and you will be solely responsible for any damages, penalties, or legal actions that result.

5. Plans, Subscriptions & Billing

5.1 Subscription Plans
We offer multiple subscription plans, including:

  • Free Plan: includes limited email finder credits and basic features
  • Standard Plan: Includes higher email finder credits, team features, etc.
  • Pro Plan: Includes higher email finder credits, phone support, a dedicated account manager, etc.

(Plan features and prices may be updated periodically; please refer to our website for the current offerings.)

5.2 Billing & Payment

  • Payment Processor: We use Stripe for secure payment processing. By subscribing, you authorize Stripe to charge your selected payment method.
  • Automatic Renewal: Paid subscriptions automatically renew at the end of each billing cycle (monthly or annual), unless you cancel before the next billing date.
  • No Refunds: All fees are non-refundable. If you cancel mid-cycle, you will retain access until the end of your current billing period, but no refund will be provided for any unused portion.
  • Upgrades/Downgrades: You may upgrade or downgrade your plan at any time. Upgrades may take effect immediately (with a prorated charge), while downgrades will take effect at the start of the next billing cycle without any prorated refund.
  • Late Payment: If payment is not successfully settled (e.g., due to an expired card or insufficient funds), we may suspend or terminate your access to the Services, and Stripe or we may impose a late fee.

5.3 Free Plan
Our free plan is offered at our discretion. We reserve the right to modify or discontinue the free plan at any time without liability.

6. User Responsibilities & Data Compliance

6.1 Data Processing & Compliance
If you use our Services to process or transfer personal data (e.g., lead information, LinkedIn profiles, contact details from Apollo.io), you are solely responsible for ensuring that such activities comply with all applicable data protection, privacy, and anti-spam laws (including GDPR, UK GDPR, CCPA, CAN-SPAM, CASL, etc.).

6.2 Accuracy of Data
We do not guarantee the accuracy, completeness, or reliability of any data obtained through the Services (including from third parties like Apollo.io). You assume all risk in using such data and agree to verify any critical information before relying on it.

6.3 Third-Party Data Sources
If our Services connect to Apollo.io or other data providers to fetch contact details, you acknowledge that:

  • The third-party data may be incomplete, outdated, or inaccurate.
  • You will abide by the third party’s terms (e.g., Apollo.io’s Terms of Service) and not hold us liable for any issues arising from their data or your use of it.

7. Intellectual Property

7.1 Ownership
All intellectual property rights in and to the Services (including software code, algorithms, designs, trademarks, and content) are owned by or licensed to Sellframe Ltd. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services solely for your internal business purposes in accordance with these Terms.

7.2 Restrictions
You may not:

  • Modify, create derivative works of, or resell the Services (or any portion thereof).
  • Remove or obscure any proprietary notices.
  • Use our trademarks, logos, or branding without our prior written consent.

7.3 Feedback
If you provide us with suggestions, feedback, or ideas (“Feedback”), you hereby grant us a perpetual, royalty-free, worldwide license to use and incorporate such Feedback without any obligation to you.

8. Disclaimers & Warranties

8.1 As Is, As Available
To the maximum extent permitted by law, the Services are provided “as is” and “as available,” without any warranties of any kind (express, implied, or statutory). We do not guarantee that the Services will be uninterrupted, error-free, or secure.

8.2 Data & Integration Disclaimers
We do not warrant:

  • The accuracy, completeness, or validity of any data obtained via the Services (including third-party data).
  • That any integration with LinkedIn, CRMs, or other platforms will remain available or uninterrupted.

8.3 No LinkedIn Endorsement
We expressly disclaim any association, endorsement, or authorization by LinkedIn. Your use of our Services does not guarantee compliance with LinkedIn’s terms, and we are not responsible for any account restrictions, suspensions, or bans imposed by LinkedIn as a result of your use.

8.4 Jurisdictional Limitations
Some jurisdictions do not permit the exclusion of certain warranties. To the extent such exclusions are disallowed by applicable law, they shall not apply, and the remainder of these Terms will remain effective.

9. Limitation of Liability

9.1 No Indirect Damages
In no event shall we (or our officers, directors, employees, or agents) be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, lost data, or business interruption) arising from or related to your use or inability to use the Services, even if advised of the possibility of such damages.

9.2 Cap on Liability
Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to liability (or one hundred US dollars ($100), if no payments were made).

9.3 Basis of the Bargain
You agree that these limitations of liability are an essential basis of the bargain between the parties and apply even if a limited remedy fails its essential purpose.

9.4 No Liability for LinkedIn Actions
We disclaim any liability for any consequences resulting from your use of our Services that cause restrictions, suspensions, or bans by LinkedIn. It is your sole responsibility to comply with LinkedIn’s Terms of Service.

10. Indemnification

10.1 User Indemnity
You agree to defend, indemnify, and hold us harmless from any claims, actions, damages, or demands (including legal fees) arising out of or related to:

  1. Your breach of these Terms or violation of applicable law.
  2. Your misuse of the Services or any data obtained (including scraping or other activities in violation of LinkedIn’s TOS).
  3. Your infringement of any third party’s rights (including data subjects’ privacy rights).

10.2 Procedure
We will promptly notify you of any claim for which indemnification is sought. You will have the right to control the defense and settlement of such claim, provided that any settlement imposing an obligation on us or admitting liability requires our prior written consent. We may, at our expense, participate in the defense with counsel of our choosing.

10.3 Company Indemnity (IP)
We will defend and indemnify you against any third-party claim asserting that the Service (excluding user-provided data or third-party content) infringes upon valid intellectual property rights, subject to your prompt notification and cooperation. If an injunction or court order prevents your use of the Service due to such infringement, we will, at our option and expense, either procure the right for you to continue using the Service, modify the Service to avoid infringement, or terminate your subscription and refund any prepaid fees for the remaining term.

11. Term & Termination

11.1 Term
These Terms remain in effect as long as you access or use the Services. Subscription plans renew automatically on a monthly or annual basis unless canceled or terminated as provided herein.

11.2 Termination by User
You may terminate your subscription at any time via your account settings or by contacting us. Termination is effective at the end of your current billing cycle, and no refunds will be provided for any unused portion of the subscription.

11.3 Termination by Company
We may immediately suspend or terminate your access without prior notice if we determine that you have violated these Terms, failed to pay fees when due, or engaged in conduct that could harm our reputation or user community.

11.4 Effect of Termination
Upon termination, your right to use the Services ceases, and we may delete or disable access to your account data. Provisions relating to liability, disclaimers, and indemnification will survive termination.

12. Governing Law & Dispute Resolution

12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Scotland (UK), without regard to its conflict-of-law provisions.

12.2 Jurisdiction
The courts of Scotland shall have exclusive jurisdiction to settle any disputes arising out of or related to these Terms, unless otherwise required by mandatory consumer protection laws in your jurisdiction.

12.3 Arbitration
At our option, we may resolve disputes by binding arbitration. If so, we will notify you, and you agree to submit to arbitration in good faith. This provision does not preclude either party from seeking injunctive or equitable relief to protect intellectual property rights in a court of competent jurisdiction.

13. Additional Provisions

13.1 Entire Agreement
These Terms, together with our Privacy Policy and other documents expressly incorporated by reference, constitute the entire agreement between you and Sellframe Ltd. regarding your use of the Services.

13.2 Severability
If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13.3 No Waiver
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

13.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets.

13.5 Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control (e.g., natural disasters, strikes, supply shortages, or government actions).

13.6 Contact Information
If you have any questions regarding these Terms, please contact us at:
Sellframe Ltd. (trading as “CRM Inputs”)
14 Avonside Grove, Hamilton, UK, ML3 7DL
Email: [email protected]


By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.